GSi GSi Help Desk
Knowledgebase
Suggested knowledgebase articles:

Knowledgebase

Products
Mobile Apps
Freeware plugins
PayPal payments
Registration
Generic
  • Top articles
  • Latest articles
I have a license of VB3-II, how do I use it on iPad?

Category: VB3-II

Once downloaded and installed the iPad version of VB3-II, it runs in Demo mode exactly like the Desktop couterpart, with the same limitations: No access to file operations No access to the Cloud serv...

What do I need to play VB3m from my Midi keyboard?

Category: Mobile Apps

You need to connect your Midi keyboard to your mobile device, and for doing so you need some accessory. If your device is an iPad or iPhone, first thing you need is the so-called Camera Connection Kit...

Will VB3-II for iPad replace VB3m?

Category: VB3-II

No, VB3-II and VB3m remain two distinct products aimed at two different audiences.  Musicians who only use mobile devices will still have the opportunity to chose VB3m which is inexpensive, sounds gre...

What is the sound difference between VB3-II v.1.1.1 and VB3-II v.2.0.0?

Category: VB3-II

The main sound engine is basically the same. The 2023 edition uses the exact same organ engine as VB3-II v.1.1.1, only some minor functional adjustments have been done to accomodate it into the new pl...

Can I use VB3 with my iPad?

Category: VB3-II

Yes, VB3-II version 2.x (2023 edition) is also available for the iPad. Find it on the App Store. For iPhone, check VB3m: https://www.genuinesoundware.com/?a=showproduct&b=50

I wish to make a purchase but the PayPal page is only in italian.

Category: PayPal payments

It may sometimes happen that, when you click on Buy Now and get redirected to the PayPal payment page, you see a page initalian and can't find your Country in the list, or the Country is just there bu...

When I play a note, the sound arrives after a long delay... (What is audio latency?)

Category: Generic

Understanding Audio Latency in Digital Music Production What is latency? Latency refers to the short delay between an input (like pressing a key on a MIDI controller) and the resulting sound being hea...

I have a VB3-II license, can I use it to activate the Rotary plugin?

Category: VB3-II

When the first version of VB3-II was released in June 2018, VB3-II came bundled with a free plugin called GSiRotary, which contained the same rotary effect as VB3-II, allowing the effect to be used in...

I'm trying to download the GSi Download Center but it is blocked by Edge

Category: Generic

If your Edge browser is blocking the download of the GSi Download Center program for Windows it just needs a good boost of confidence from you :-) Initially you see this: Click See more Now click th...

Microsoft SmartScreen blocks installation

Category: Generic

Are you trying to install something on Windows but the Windows SmartScreen shows a blue dialog saying that the App you're attempting to install might put your PC at risk? Don't panic! That's only beca...

Where is the MIDI Learn function? How do I assign MIDI CC numbers?

Category: Generic

Not all GSi plugins feature the complete MIDI Learn and/or fully customizable MIDI Control Map. In some cases, there's a fixed MIDI CC map that is pre-definied by GSi and you can find it in the user's...

I have bought your App on the App Store, how can I transfer it to my Mac/PC?

Category: Mobile Apps

If you purchased the App directly from the App Store for your Apple device, you do not have a Desktop license for it. iOS Apps and their Windows or Mac counterparts are two separate things, they requi...